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AuditFetch

Subscription, Cancellation, and Refund Policy

Last updated: August 30, 2026

Monthly recurring subscription

AuditFetch paid plans are subscriptions priced per organization and billed monthly in U.S. dollars. The plan price appears before purchase. Unless canceled, the subscription renews automatically each month and Stripe charges the payment method on file. There is no free trial unless an offer expressly says otherwise.

How to cancel

Cancel future renewals at any time online through the Stripe customer portal, or by emailing info@auditfetch.com from the email address used for the subscription. Include the organization name if available. We will confirm the request and stop future recurring charges. Cancellation takes effect at the end of the current paid billing period, and access continues until then unless we tell you otherwise.

Refunds

Except where applicable law requires otherwise, charges already incurred are non-refundable and we do not provide prorated refunds for a partially used billing period. The following exceptions are part of this policy, and we honor them on request:

  • Before delivery. Fulfillment includes a human step: after payment we verify the release package, sign your license, and email the package link, checksum, and installation instructions. If you ask to cancel before we have delivered that license and package, we refund the charge in full.
  • First billing period. Email us within 14 days of your first subscription charge and we will refund it in full and stop future renewals. This applies once, to the first paid period of a subscription.
  • Unwanted renewal. Email us within 14 days of a renewal charge. If the renewed period has not been used, we will refund that charge and stop future renewals.
  • Billing problems. If you believe a charge is incorrect, duplicated, unauthorized, or associated with software that was materially unavailable, email us promptly. We will investigate and address valid requests in good faith.

Nothing in this policy limits non-waivable rights.

Plan and price changes

You may request a plan change by contacting us. We will explain its timing and price before applying it. We will provide advance notice of a subscription price increase; it will not apply before the first renewal following the effective date stated in the notice.

Contact

For cancellation, billing, or refund questions, email info@auditfetch.com.